FAQ - Frequently Asked Questions
Question:
How can I purchase courses?
Answer:

To begin with, register a new account for yourself to the service. With this account information you can log in to the service and either obtain free licenses for demo courses or buy full courses.

Question:
How can I pay my courses?
Answer:

Courses are paid in conjunction with the order. The following methods of payment are available for the users of the webstore: Osuuspankki, Sampo, Tapiola, S-Pankki, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, Ålandsbanken and credit cards. Online payments are made by using the website of Suomen Verkkomaksut Oy.

Payments transmitted via Luottokunta

Luottokunta is leading payment card service company in Finland. If you wish to use the payment solutions offered by Luottokunta, Viope Solutions Ltd (the administrator of the service) acts only as the marketer of products and services as well as delivers the products to the customer. In other words Viope Solutions Ltd is only liable for marketing and delivering the products and handling of possible reclamations. If necessary, you may also address the reclamation to Suomen Verkkomaksut Oy.

Suomen Verkkomaksut Oy acts as the seller of products in the payments that are made via Luottokunta and the contract of sale is made between the customer and Suomen Verkkomaksut Oy. The seller is liable for all obligations concerning the sale. Suomen Verkkomaksut Oy is also the receiver of the payment.

Suomen Verkkomaksut Oy, Business ID: 2122839-7
Ylistönmäentie 26
40500 JYVÄSKYLÄ
FINLAND
Phone: 0207 181830

Online banks

Suomen Verkkomaksut Oy (2122839-7) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Suomen Verkkomaksut Oy buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.

Question:
When is my license for a course activated?
Answer:

Payment is made online and the license is activated once the payment has been received and accepted, usually right away. If you know your payment was successfull and you can't see the course you purchased as an active course, try to log out and log in again.

Question:
Who administrates the service and who writes the course contents?
Answer:

The service is administrated by Viope Solutions Ltd and course contents are written and published by Viope Solutions Ltd or WSOYpro/Docendo products, or by both in co-operation.

Question:
What courses are available and who are they targeted for?
Answer:

Courses and their contents have been described on the Courses page. Our choice of courses is growing steadily and we inform registered users about new courses by email.

Question:
What are the software requirements?
Answer:

The service has been tested to work with Internet Explorer 7, Firefox 2 and Opera 9.50 (and with newer versions). Besides the web browser you don't need anything else. The web browser must have it's JavaScript functionality activated, cookies allowed and the screen resolution should be at least 1024x768 pixels.

Question:
Is the service available for students in educational institutions?
Answer:

Yes. In addition to private use we offer the service for educational institutions, companies and associations. Ask for more and make a request for offer by email: infoviopeprogramming.com.

Register

» By registering you can obtain free licenses for demo courses and, if you like them, purchase full courses.

» As a registered user we can also inform you about new courses to keep you updated.